How to Activate or Deactivate Email Automations

Emails are sent based on system triggers and are setup using Salesforce unmanaged Flows. This Article will guide you to the Flows menu and how to Activate or Deactivate an Email automation. 

First, navigate to the Setup menu 

Go to the Flows menu

Be sure you are selecting the Flow appropriate for the specific Email Template you are trying to Edit.

Click on the Name of the Email automation you’d like to Activate.

In the upper-right corner of the Flow Builder, click Activate.

If the Flow is already Active, you will see the Deactivate button instead and simply click Deactivate to turn off the email automation.

Be sure you are selecting the Flow appropriate for the specific Email Template you are trying to turn off.